What it says
- Google Cloud VMware Engine, Bare Metal Solution, and Google Cloud NetApp Volumes suffered outages totaling 14 hours and 55 minutes.
- Root cause: a 3-millisecond voltage dip in the utility's supply, which tripped the breakers of both feeds, A and B.
- Feed B switched to the backup system (a diesel rotary UPS) without interruption; the backup for A failed because of faulty electrical components. From there came the loss of cooling, the rise in temperature, and the shutdown of equipment.
- In VMware Engine it affected 24 private clouds of 20 customers in that zone; in Bare Metal Solution, 9 customers.
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